Complaints Policy

Tell us what you think of us!

Your comments, both good and bad, will always be welcomed.

If you have a particular concern, talk first to the Beechtree Community Centre Chief Officer.

If you are not happy with this or the response, you should contact Terry O’Neill on 07831400719 who is the Chair of our Trustees.

If you still do not feel that the matter has been resolved, it will be taken to the next meeting of the committee of Whitchurch Community Services Association who are responsible for the management of the centre for their final decision.

A complaints form can be obtained from reception.

Chocolate Games

Each person throws the dice in turn. If you throw a six, put on the hat, scarf and gloves. With the knife and fork you are free to eat as much chocolate as possible before somebody else throws a six. This carries on until all the chocolate has been eaten. The aim is to obtain as much chocolate as possible. This game is particularly popular with the group – to be fair, anyone who likes chocolate is usually more than happy to play!

Open Day at the Beechtree Centre

We are having an Open Day here at the Beechtree when you can come along and see what we do, meet the staff and volunteers and get a bit “hands on”. The day will be on Wednesday 12 September between 11am – 3pm.

Here are just some of the things on offer:

  • Healthy Cooking demonstration & food tasting session,
  • Art exhibition,
  • IT demonstration,
  • The Community garden will be open and surplus produce will be available to buy along with jams and chutneys,
  • Youth group display,
  • Inclusive sports demonstration,
  • Free entry into draw.

Everyone welcome.

Gilda on the radio

On 31st May, Gilda Nicholson, our digital inclusion officer gave a live interview on the Jim Hawkins Show on Radio Shropshire about the work of the Beechtree in enabling people to get online. You can listen to the interview until the 29th June by clicking on this link https://www.bbc.co.uk/programmes/p067f6b5 and starting the playback at 1hour and 43 minutes.

Building Better Opportunities

The Building Better Opportunities project brings together funding from the Big Lottery Fund and the European Social Fund (ESF). Run in conjunction with The Marches Local Enterprise Partnership (LEP), the project aims to provide pre-employment support within Shropshire and Telford and Wrekin for disadvantaged people aged 19 and over who are not in work.

BBO Shropshire provides personalised support and guidance to help participants gain skills and develop confidence, as well as opening up opportunities in employment, volunteering, training and work experience.