Complaints Policy

Tell us what you think of us!

Your comments, both good and bad, will always be welcomed.

If you have a particular concern, talk first to the Beechtree Community Centre Chief Officer.

If you are not happy with this or the response, you should contact Terry O’Neill on 07831400719 who is the Chair of our Trustees.

If you still do not feel that the matter has been resolved, it will be taken to the next meeting of the committee of Whitchurch Community Services Association who are responsible for the management of the centre for their final decision.

A complaints form can be obtained from reception.