Privacy Policy

Website Privacy Policy

This privacy policy sets out how Whitchurch Community Services Association ( Beechtree Community Centre) uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WCSA may change this policy from time to time by updating this page. You should check here occasionally to ensure that you are happy with any changes. This policy is effective from March 2018

What we collect

We may collect the following information:

  • name
  • contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We send emails about new courses, quarterly newsletters or other information which we think you may find interesting using the email address which you have provided.
  • Internal record keeping.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by writing to or emailing us at info@btcc.org.

We do not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Child Protection

Whitchurch Community Services Association recognises that, in its work with children and young people, the safety and protection of those children and young people is paramount and has priority over all other interests. Therefore, the Child Protection Policy has been devised to comply with procedures published by the Shropshire Safeguarding Children’s Board (SSCB). These procedures can be accessed via http://www.safeguardingshropshireschildren.org.uk/

Confidentiality Policy

We will not tell another person outside this centre about you unless we are extremely concerned about your safety or the safety of others. If we are considering telling others about your situation, we will tell you first.

Equal Opportunities Policy

This Association recognises that everyone has a contribution to make to our society and has a right to equal access to services and to equal treatment. We aim to ensure that no individual or organisation will be discriminated against by us whether they are a user of our services, a job applicant or a member of paid or voluntary staff.

The Association is actively opposed to all forms of discrimination on the grounds of:

  • Age
  • Appearance
  • Caring responsibilities
  • Caste
  • Class
  • Gender
  • HIV status
  • Immigration status
  • Long term illness
  • Marital status
  • Nationality
  • Physical or mental ability
  • Political beliefs
  • Race / ethnicity
  • Religion
  • Sexuality
  • Trade Union activity
  • Unrelated criminal activity

Cookie Policy

This site uses some unobtrusive cookies to store information on your computer.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we ask that you review your cookie settings in your browser but some nice features of the site may be unavailable.

By using our site you accept the terms of this Cookie Policy. 

What is a cookie?

Almost every website you visit will be saving a small text file or files on your computer called a cookie. They can do numerous jobs like keeping you logged into a website or remembering if you’ve ticked a box or selected a special feature.  Cookies CANNOT see what’s on your computer, access your files or find out who you are – they are simply very small text files that enable websites to offer personalised services or improve their content. 

How we use cookies. 

We use a small number of cookies on this website to help keep things running smoothly and to provide us with anonymous information about your visit and ironically, to tell us if you have accepted cookie use. This page is designed to inform you about the cookies we use.

Our cookies help us:

  • Make our website work as you’d expect. 
  • Offer you free services/content. This applies to our Calendar page and Contact page which both use Google Services.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve our website for you by telling us which pages get visited the most.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission), e.g. if you sign up to our newsletters.
  • Collect any sensitive information (without your express permission).
  • Pass personally identifiable data to third parties.

You can learn more about all the cookies we use below.

Cookies used by this website. 

Analytics – Cookies will follow you around this website giving us statistics on your visit. It helps us to know how many visitors we have, how many pages they view and also things like what operating system they use and how they find us. This is important to us so we can update our website to meet the needs of our visitors. At no point do we know who you are. We use stat-counter.com to provide this information. One of those cookies, sc_is_visitor_unique, is placed directly by our website to determine if you are a first-time or returning visitor and will stay on your computer for 2 years. StatCounter also place another cookie, __cfduid, which is a web statistics tool. You can read information about StatCounter cookies here.

Session Cookies – Our site uses a Session cookie to “remember” your route around our site and facilitate your use of the site. Session cookies are only stored in a temporary file and are deleted when you close your browser down. 

 Cookie policy bar– The cookie information bar that you see at the top of the page when you first visit our website uses a cookie to determine if you have clicked the accept cookies button – the cookie is called: “catAccCookies” and lets us know not to show it to you again. This is a direct cookie issued by our website and will stay on your browser for 1 month unless you delete it before then.

Third party functionsOur site, like most websites, includes functionality provided by third parties. A common example would be an embedded YouTube video. Our site includes the following which use cookies:

  • YouTube – powers the videos on our site  and their cookies will appear on these pages to aid functionality.  Privacy Policy 
  • Google – provides our calendar and location map  and their cookies will appear on these pages to aid functionality.  Privacy Policy
  • PayPal – to power our donation button  and their cookies will appear on these pages to aid functionality. Privacy Policy
  • MailChimp – provide our mailing list form and store our mailing list  and their cookies will appear on these pages to aid functionality. Privacy Policy

Disabling these cookies will likely break the functions offered by these third parties. 

We provide social media link buttons as a courtesy. If you use these buttons the social media sites themselves may place cookies. We have no control over these cookies.

Links from our website.– We provide links to third party websites as a courtesy. If you click on these links we are not responsible for any cookies those websites may use. 

Granting us permission to use cookies.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

  Turning Cookies Off.   

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.   

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.   

We would like to thank Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh for providing the links in the “Turning Cookies Off” section above.